FAQs
Session Packages
All session bundles are valid for 12 months from the date of purchase.
Yes, packages can be shared, but only with the family or friends whose names are listed on the original membership or packaging contract.
No, any unused sessions will expire at the end of the 12-month period.
Frequently Asked Questions
Find quick answers about Session Packages, Memberships, Booking & Use, and our General Policies.
Membership fees are charged weekly.
Wellness Membership: 2 HGZ sessions weekly → 20%
discount
Premium Membership: 1 HBOT + 3 HGZ weekly sessions → 30%
discount
Royalty Membership: 1 HBOT + 6 HGZ weekly sessions → 50%
discount
Yes, memberships are capped and spots are limited. Availability is displayed on the website.
Yes, you may request to change membership tiers, subject to spot availability.
All session bundles are valid for 12 months from the date of purchase.
Yes, packages can be shared, but only with the family or friends whose names are listed on the original membership or packaging contract.
No, any unused sessions will expire at the end of the 12-month period.
Session packages are non-refundable once purchased.
Yes, HBOT (Oxygen & Red Light) and Hydro Ground Zero (HGZ) are distinct services. Pricing differs as shown in the package details.
Members and package holders can book sessions online through our booking system.
Yes, you can schedule your sessions flexibly as long as they fit within your membership or package allowance.
Cancellations must be made at least 48 hours in advance. Any cancellations made after this period will result in the session being forfeited.
Memberships may be paused for medical or travel reasons. Please contact our team for details.
Memberships offer the best discounts. Packages are fixed-price.
Yes, single sessions are available for both HBOT and HGZ.